Everything You Need to Know
Here you’ll find all the information regarding access to MultiMedica facilities in Milan and throughout Lombardy, including:
- rules for safe access to our healthcare facilities
- visiting hours for relatives of patients admitted to hospital wards
- lab testing centers opening hours
- ppointment scheduling procedures
Guidelines for safe access to Healthcare Facilities
Due to the outbreak of COVID-19 and in accordance with national, regional, and local regulations, we have implemented specific protocols to ensure your safe access to our facility, and protect the health of both you and our staff.
Access
- Access is permitted only if you are symptom-free (no cough, cold, sore throat, shortness of breath, flu-like symptoms, loss of smell or taste, diarrhea and/or vomiting, or muscle aches). If you are experiencing any of these symptoms, please contact your General Practitioner.
- Masks are not mandatory in waiting areas, elevators, common areas, or outpatient clinics—except for vulnerable patients.
- In inpatient wards, masks are mandatory, except for individuals with disabilities that prevent continuous mask use.
- If you do not have a mask, our staff will provide you with one.
Ward Visits
- Visitors must wear a mask correctly and follow all hygiene regulations.
- One visitor at a time is allowed per patient. For visiting hours, please consult the facility’s webpage.
- In intensive care units, access is at the physician’s (or designee’s) discretion, depending on clinical and organizational needs.
- Access to COVID units follows the same regulations and is subject to approval by the ward physician. Proper PPE, including an FFP2 mask, is required.
VISITOR EXCEPTIONS
Access is always permitted for:
- A parent or guardian accompanying a minor patient
- A support person for a pregnant woman, including during labor, delivery, and the postpartum period
- A caregiver or support person for patients in the following situations:
- End-of-life care
- Bedridden elderly patients over age 80
- Patients with language barriers
- Patients with a certified severe disability, as defined under Article 3, paragraph 3, of Law No. 104 (February 5, 1992)
Visiting Hours for Relatives of Inpatients
Each MultiMedica facility has its own visiting hours. For more detailed information, we recommend checking the facility’s webpage and downloading the “Access Regulations for the Facility” document.
- MultiMedica IRCCS in Sesto San Giovanni, Via Milanese 300
- MultiMedica San Giuseppe Hospital, Via San Vittore 12, Milan
- MultiMedica Castellanza Hospital, Viale Piemonte 70
- MultiMedica Limbiate Hospital, Via Fratelli Bandiera 3
Accessing the Lab Testing Centers
Laboratory tests are available on a walk-in basis – no appointment required. To avoid waiting, you can save your spot through our “Skip-the-line” Service
Opening hours for lab tests are:
MultiMedica IRCCS Sesto San Giovanni Hospital
Via Milanese 300, Sesto San Giovanni (Milan)
Monday to Friday 7:00am to 11:00am – Saturday 7:00am to 10:30am
San Giuseppe Hospital
Via San Vittore 12, Milan – M2 Sant’Ambrogio
Monday to Friday 7:00am to 11:00am – Saturday 8:00am to 11:00am
MultiMedica Castellanza Hospital
Viale Piemonte 70, Castellanza (Varese)
Monday to Saturday 7:00am to 11:00am
MultiMedica Limbiate Hospital
Via F.lli Bandiera 3, Limbiate (Monza Brianza)
Monday to Saturday 7.00am to 9.30am – for patients aged 14 and up
Monday to Wednesday 8.30am to 9.30am – for patients between 6 and 13 years old
Via San Barnaba Multispecialty Outpatient Clinic
Via San Barnaba 29, Milano
Monday to Friday 8:00am to 9:30am
Lab Testing Center on Via Fantoli
Via Fantoli 16/15, Milano
Monday to Friday 7:00am to 10:00am
Booking a visit or exam at MultiMedica
Outpatient services can be booked online, by phone, or at the front desks of our facilities..
Phone
NHS
Phone. 02 86878889
Business hours: Monday to Friday 8.30am to 3.30pm
Self-paying Patients
Phone. 02 99961999 (Press #1)
Business hours: Monday to Friday 8.00am to 7.00pm – Saturday 8.00am to 12.00pm
Health Funds and/or Insurance
Phone. 02.999.61.999 (Press #2)
Business hours: Monday to Friday 8.00am to 4.00pm
In person
Tests and medical examinations can be booked under the NHS, privately, or through insurance and healthcare funds directly at the MultiMedica front desks.
To check our opening hours, click here: MULTIMEDICA FRONT DESKS.
