MultiMedica at Your Home
The home nursing service you’ve always wanted – right in Milan!
Blood tests, exams, therapies, wound care, and medical support, all delivered at home with the same quality, safety, privacy, and reporting times as in the hospital
NO NEED TO COME
TO THE HOSPITAL
Choose the day and time, call us or send us an
email: we come to your home even on weekends and holidays.
SAVE TIME
AND MONEY
No more fuel costs, parking hassles, traffic, taxi fares, paperwork, or time off work.
AVOID
STRESS
Skip the hospital anxiety—no masks, no lines, no surprises. Just comfort and calm at home.
ENJOY
PRIVACY
Have your tests done at home, in complete privacy, surrounded by the people you trust most.
ACCESS YOUR RESULTS
FAST
Download your reports from the MultiMedica website, through your Electronic Health Record, or have them sent directly to your home.
PAY
YOUR WAY
Pay easily by debit card, credit card, or bank transfer—and receive your invoice by email.
Home nurse: who is this service for?
MultiMedica At Your Home is a private, fee-based home nursing service for residents of Milan and the surrounding areas. It’s designed for those who, whether unable or prefer not to travel, need professional nursing care at home—without compromising the quality and safety provided by a leading hospital group.
“I need to have my blood tests done, but I don’t have time to go to the hospital or clinic.”
“I need wound care after surgery, but I can’t leave home.”
“I need a nurse during the night.”
“I need to have pre-admission tests, but I don’t have anyone to accompany me to the hospital.”
Services
DIAGNOSTIC TESTS
- Holter monitor (placement and removal)
- ABPM – Ambulatory Blood Pressure Monitoring (placement and removal)
- Electrocardiogram (ECG)
NURSING CARE
- Daytime assistance
- Overnight assistance
THERAPIES
- IV drips and infusions
- Enemas and evacuative enemas
- Bladder catheter care (placement, management, or replacement)
SAMPLE COLLECTION
(available for ages 10 and up)
- Blood sample
- Urgent blood sample
- Microbiological swab for COVID-19 molecular test
- Catheter urine sample
WOUND CARE
- Port-a-cath and PICC line management
- Care for pressure sores (bedsores) and chronic ulcers
- Simple dressing changes
- Complex dressing changes
- Suture removal
How much does the home nursing service cost?
Below are the prices for our most commonly requested services:
BLOOD TESTS
- Nurse visit (daytime): €35
- If the tests are covered by the national health system, the cost will include the nurse visit plus the copayment.
- If the tests are performed privately, the cost will include the nurse visit plus the cost of the tests.
OTHER TESTS
- Electrocardiogram: €105 (incl. visit)
- Holter (2 visits: application/removal): €160 (incl. visit)
- ABPM (blood pressure monitoring – 2 visits: application/removal): €160.
How does the nursing assistance service work?
- The MultiMedica nurse will arrive at your home on the agreed date and time, bringing all necessary equipment to perform the requested service (e.g., syringes, test tubes, etc.).
- You can identify the nurse by an identification badge displaying their full name.
- All nursing staff use only sanitized materials, wear protective equipment, and follow the same COVID-19 safety protocols as in the hospital.
- Please have your health isnurance card and a valid ID ready for identification.
- The nurse will carry out the scheduled service.
- After the service is completed, you can pay the nurse directly using the POS device, which accepts credit, debit, and prepaid cards.
- Depending on the exam, your medical report will be available within 24 to 48 hours. You can download it online from your account on the MultiMedica website or access it through your Electronic Health Record.
HOW CAN I BOOK?
You can book for yourself or for a family member.
- By calling 02-999.61.999 (Press #1)
Monday to Friday from 8:00 am to 7:00 pm, Saturday from 8:00 am to 12:00 pm
By sending an email to acasatua@multimedica.it
WHAT DO I NEED TO BOOK?
- Email address and phone number.
- Electronic payment method (bank transfer, debit card, or credit card).
- Referral, if the exam is covered by the National Health Service.
- Medical prescription, for certain specific tests.
The prescription can be completed by your general practitioner or another doctor, even on headed plain paper.
HOW SOON SHOULD I BOOK?
Waiting times for daytime services vary based on daily demand
To minimize delays, we recommend booking as early as possible and having the following ready:
- A copy of your health insurance card;
- A copy of the referral or prescription;
- Any specific medications required for the procedure (e.g., creams for dressings or infusion drugs, which must be provided and paid for by the patient).
HOW CAN I PAY?
Payment can only be made electronically, using one of the following options:
- In advance by bank transfer payable to MultiMedica S.p.A., IBAN IT51Y0845320703000000151671 – Banca BCC Milan. Please email the bank transfer receipt to acasatua@multimedica.it by 12:00 PM on the day before the scheduled service;
- You can pay the nurse directly at your home using a POS device, which accepts credit, debit, and prepaid cards.
CAN I GET A REFUND FOR THE COST OF THE EXAM?
- A formal invoice will be issued for each service and emailed to you within 30 days.
- If your insurance covers the service, you may be eligible for a full or partial refund of both the exam and the home care service (the “nurse visit”), based on your policy’s terms.
- You may also be able to deduct the cost of the service from your personal income taxes, in accordance with current tax regulations.
- For reimbursable services, you’ll only pay for the home care service (the “nurse visit”), plus any copayment required by the National Health Service (NHS), unless you are exempt.
WHAT IF I NEED TO CANCEL OR RESCHEDULE?
- If you cancel or reschedule the daytime service by 12:00 p.m. on the day before your scheduled appointment, you won’t be charged.
- If you cancel later than that, you will only be charged the amount for the home care service (the so-called ‘nurse visit’), not for the exam itself.
HOW CAN I COLLECT MY REPORT?
You can obtain your report free of charge in three ways:
- Online, in your account on the MultiMedica website, after signing up;
- Online, by accessing your Electronic health record;
- In person, at the front desk of San Giuseppe Hospital, available 24/7.
A courier delivery service for your report is also available upon request.
HOW LONG DOES IT TAKE TO RECEIVE THE REPORT?
MultiMedica offers a fast turnaround time for testing and reporting, thanks to a team of over 600 physicians and access to an advanced in-house microbiology and virology laboratory. While processing times may vary depending on the type of exam and daily demand, reports are typically available within 24 to 48 hours after the service is completed.
At-home pre-admission
All the diagnostic tests needed to assess your clinical eligibility for a procedure, conveniently performed at home.
The pre-admission package includes a home visit by a nurse to provide the following core services:
- Blood chemistry sampling
- Electrocardiogram
- Completion of the anesthesiology medical history form
Pre-admission tests, once completed, are valid for 30 days.
Depending on your health status and the complexity of the procedure, additional tests or consultations may be required. These may be conducted by phone (e.g., anesthesiology interview) or in person at the hospital within 48 hours prior to the procedure (e.g., COVID-19 molecular swab, chest X-ray, etc.).
